Shipping Options
Fast, reliable delivery to get your dog protected quickly
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.
Shipping Methods & Timeframes
Standard Shipping
1-3 business days
Free on orders over $20
Expedited Shipping
1 Day UPS, business days
Calculated at checkout
International
2-7 business days for Express (recommended)
Calculated at checkout
Shipping Rates
- Standard Shipping (US): $ (Free on orders over $20)
- Expedited Shipping (US): $35.00,1- Day M-F, Cuttoff: 2:00pm CST
- International Shipping: Calculated at checkout based on country and order size
📦 Need it faster? We understand tail injuries can't wait. Contact us at 331-725-1098 or support@happytailsaver.com and we'll do our best to accommodate urgent requests.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can track your package using the link provided or by logging into your account. Please allow 24-48 hours for tracking information to update.
International Orders
We ship to most countries worldwide. International customers are responsible for:
- Any customs fees, duties, or taxes imposed by your country
- Complying with local import regulations
- Providing accurate shipping information
Delivery times for international orders vary by location and customs processing.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of the expected delivery date
- Provide your order number and photos of any damage
- We'll work with the carrier to resolve the issue or send a replacement
Address Changes
Need to change your shipping address? Contact us immediately at 331-725-1098. We can update the address if your order hasn't been processed yet. Once shipped, we cannot redirect packages but UPS can through their App. Sometimes they require a 3-way call. We can do that.
Questions about shipping? We're here to help.
Contact Support